Contact

Averatec strives for your satisfaction, which is why we provide technical assistance -when you need it most - Monday through Friday, 8:00 am to 5:00 pm. Our Customer Support line is available for all of your technical support needs or product questions. Call us toll-free at 1-877-462-3462. Our notebooks are engineered with your computer needs in mind. We build each system with top quality components and rich with specification features, to make your daily computing a breeze.

Technical Support
Monday through Friday, 9:00 am. to 5:00 pm., EST
877/462.3462 phone
714/429.9910 fax  / Email : support@averatec.com

Have a rebate question? Click here.

Customer Service Support for On-line Ordering
Monday through Friday, 7:00 am to 5:00 pm, PST
877/841.7423 phone

If you have misplaced or lost your recovery CD set, you can purchase a new set for a nominal fee of $11.99 USD per RCD set plus shipping and handling. To purchase a set of recovery media, please contact our on-line authorized retailer at www.shopaveratec.com, or by phone at 877/841-7423. This only applies to our legacy models (please see the list below). Newer models use the Phoenix Firstware Recovery solution. For further information, please visit our Technology section.

3120 series
3150 series
3200/3250 series (limited to 3220, 3225, 3250, and 3255)
C3500 series
5100 series
5400 series
5500 series

6100 series (excluding 6110)
6200 series

 
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Technical Support or Repair
Monday - Friday, 8:00AM - 5:00PM EST
(excluding holidays)
Phone: 877/462-3462
Fax: 714-429-9961

Service and Support for Puerto Rico and International Customers
Phone: 714-429-8999

On-line Store
Monday - Friday,
7:00 a.m. to 5:00 p.m., PST
Phone:  877/841-7423

Click here to Submit Ticket

Out of Warranty Repair
Monday - Friday,
7:00 a.m. to 5:00 p.m., CST
Phone:  510-824-6711

 

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