Averatec is committed to providing thorough and expedient
service. Here you will find information on how to obtain an
RMA (Return Material Authorization) or check on the status
of an existing RMA.
With your new Averatec purchase, you may have received
a document stating, "For warranty covered repairs,
please allow 3 business days for repair and return shipment
of 1 day." We apologize for our error as the
document should have read, "For in warranty covered
repairs, please allow 7-10 business days for repairs."
Actual shipping time is dependent on the carrier and return
location, and time in transit may vary. Please allow up
to 5 business days for return shipping. We apologize for
any inconvenience this may cause.
RMA
Info